My husband and I refinanced our mortgage with Joan's help. We were very happy with the service she provided. Joan was always professional and available to answer our questions. At times, we were a little overwhelmed with all the paperwork involved; but she was there to support us and clarify information for us. Joan got us a great interest rate and she made the entire process of refinancing a lot less stressful. I would recommend Joan to everyone who needed a mortgage broker.
- Chau L.
Truly when I refinanced with you, you made the whole process from beginning to end so easy. I had refinanced a couple of times in the past with other companies and my experience with you was by far the best. You were very informative, honest, flexible and easily accessible. If I ever want to refinance, you will be the first for me to contact.
- Awa J.
Joan is a great realtor. She was able to close our house in a very short period of time and at a great rate. She made sure the application process went smooth and with no delays. My husband and I couldn't be happier. I would recommend her to my family and friends.
- Sarah T. & Sam B.
If your looking for a professional real estate agent that will take care of all your needs from start to finish, then I highly recommend Joan! I was a first time buyer and Joan made the experience very assuring for me. She provided very important information in every listing she took me and warn me on potential issues that I was not even aware of on a few property I was interested in. Joan did an amazing job explaining to me the whole process and she guided me and took care of all my needs from getting preapproved to locking in the best rate possible. I definitely recommend Joan to anyone who is looking to sell or buy a home.
- Jeremy H.
My husband and I had a very positive experience working with Joan. She is extremely knowledgeable about the real estate market and mortgage rates. She consistently checks her email and answers her phone, which extremely important in real estate. She is very professional and we highly recommend Joan for any of your real estate needs.
- Cyndi and Brian I.
As first time home buyers, we were very nervous because we didn’t know anything about buying a house; however, we were very fortunate to have Joan as our real estate agent. She was friendly, reliable, and a trustworthy. Since she is a very knowledgeable realtor and a mortgage broker, she helped us to understand our financial situations as well as the process of buying a new home. Joan took her time to answer our questions, and she was always willing to arrange all the homes we wanted to see and never try to push us to make any decisions. We finally found the home we really like and Joan took care of the rest but she always kept us informed with what was going on throughout the process. We were very happy and satisfied with the service we received from Joan. Thank you again Joan for all your help and your expertise.
– Yun O.
Joan was our realtor and loan originator during our first home purchase. She was always available for many questions we had. She maintained positive attitude during whole process. We returned to her for refinancing and was 100% satisfied.
We started our home selling and buying at same time in May 2013 and were bracing for several months in competitive and stressful process. In a market where most offers come at the listing price and there were multiple offers for the house we want, Joan helped us put together and negotiate a VERY aggressive bid and counteroffer. Joan's ability to negotiate was something that I think really sealed the deal for us. To our surprise and delight, we closed on both transaction and bought a fantastic Cypress, CA home in July 2013 at an extremely competitive price point. Simply put, Joan made this happen. Joan did an absolutely amazing job representing us and she was absolutely incredible and so thorough in her assistance. Joan made the experience very simple. She provided us excellent information in overall, and had a keen eye for potential issues. Her many years of experience on mortgage broker and financing agent as well, helped us greatly, as she was able to provide us with several recommendations on both side. This made the entire process very simple and gave us great confidence in our choices. We would highly recommend Joan to others and couldn't have asked for a better realtor and financing agent. Thanks again to Joan!
– Eunice & Daniel K..
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